Terms and Conditions

Please take a moment to review our Terms and Conditions:

Property Management Agreement

By engaging our services, you agree to our Property Management Agreement, outlining the terms, responsibilities, and obligations of both parties.

Fees and Payments

Details regarding our service fees, payment schedules, and any additional charges are provided in our Fee Structure document.

Property Maintenance

We commit to maintaining your property to the highest standards. Any specific maintenance requests or concerns should be communicated to our team promptly.

Guest Services

Our concierge services include guest check-ins, inquiries, custom packages, and support. We guarantee to treat your guests with the utmost care and professionalism

Privacy and Data Security

Details regarding our service fees, payment schedules, and any additional charges are provided in our Fee Structure document.

Termination of Services

Should you choose to terminate our services, please refer to the Termination Clause in our Property Management Agreement for the necessary steps and timelines.

At Dear Tulum, we value transparency and integrity in all our interactions. Our commitment to your property's well-being is unwavering, and we're dedicated to delivering the exceptional service synonymous with our name.

Experience the Dear Tulum difference - where boutique, concierge-style services are the cornerstone of your experience. Contact us today to embark on your journey to property management excellence in the Riviera Maya.